Privacy Policy

Last updated: 5 October 2026

At Rewive, we value trust and respect your privacy. This Privacy Policy explains how Rewive may collect, use, store and protect information when you visit our website, communicate with us, register for an Experience, or otherwise interact with Rewive.

Rewive LLP (“Rewive”, “we”, “us” or “our”) operates rewive.com and provides experiences and opportunities through our website and related services.

1. Information We Collect

The information we collect depends on how you interact with Rewive.

Information you provide

This may include:

Name
Email address
Phone or WhatsApp number
Information provided when registering for an Experience
Payment or transaction-related information
Information provided when contacting us
Information submitted through forms, surveys or feedback
Communication preferences
Other information you voluntarily choose to share with us

We aim to collect information that is reasonably necessary for the purpose for which it is collected.

Information collected automatically

When you visit our website, certain technical information may be collected automatically. This may include information such as your IP address, browser and device information, pages visited, referring pages, approximate usage information, and technical or security information.

Cookies and similar technologies may be used for these purposes.

2. How We Use Information

We may use information we collect to:

Provide and manage Rewive Experiences and services
Process registrations and payments
Communicate with you about an Experience or enquiry
Respond to questions and requests
Send communications you have chosen to receive
Improve our website, Experiences and services
Understand website usage and improve functionality
Maintain security and prevent misuse
Maintain appropriate business and transaction records
Comply with applicable legal, regulatory and accounting requirements
Protect the rights, safety and security of Rewive and others

We may also use information for other purposes where permitted by applicable law and where appropriate notice or consent is provided.

3. Technology and Automated Tools

Rewive may use technology, automated systems or AI-enabled tools from time to time to support our website, services, communications, administration, analysis, customer support or other legitimate business functions.

Where personal information is processed through such technologies, we will take reasonable steps to ensure that the processing is appropriate for the purpose for which the information was collected and complies with applicable law.

We do not intend to use your personal information to train third-party AI models unless there is an appropriate legal basis to do so and any required notice or consent has been provided.

4. Payments

When you purchase a Rewive Experience, payments may be processed through third-party payment providers such as Razorpay or other providers we may use.

Payment providers may collect and process payment information in accordance with their own privacy policies and applicable laws.

Rewive does not intend to store your full card number, CVV, banking credentials or similar sensitive payment credentials on its own systems.

We may retain transaction information such as the amount paid, date of transaction, Experience purchased and payment status for business, accounting, customer-service and legal purposes.

5. Communications

We may communicate with you through email, WhatsApp, telephone, SMS or other communication channels where appropriate.

If you provide your contact information or choose to communicate with us through a particular channel, we may use that channel to respond to enquiries, provide Experience-related information, provide customer support, or send other communications where permitted.

You may opt out of non-essential marketing communications at any time.

Third-party communication services may process information according to their own privacy policies and terms.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Enable website functionality
Maintain security
Remember preferences
Understand website usage
Improve performance and services
Support other legitimate website functions

Some cookies may be necessary for the website to operate.

Where required by applicable law, appropriate choices will be provided for non-essential cookies.

You can also manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Third-Party Service Providers

We may work with trusted third-party service providers that help us operate and improve Rewive, including providers supporting website hosting and technology, payments, communications, customer support, analytics, security, cloud services, professional services and other business functions.

Some information may be processed or stored through these providers in accordance with their applicable terms, privacy policies and security practices.

These providers may process information on our behalf or as otherwise permitted by applicable law.

We do not sell your personal information.

8. Third-Party Websites

Our website may contain links to third-party websites or services. If you choose to visit or use a third-party website or service, its own privacy policy and terms will apply. Rewive is not responsible for the privacy practices or security of third-party services that we do not control.

9. International Processing

Some of our service providers may operate or process information outside India.

Where personal information is transferred or processed outside India, Rewive will take reasonable steps to ensure that such processing is carried out in accordance with applicable law.

10. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure.

11. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and transaction records, resolving disputes, maintaining security, and meeting legal, accounting or regulatory requirements.

When information is no longer required, we will take reasonable steps to delete, anonymise or otherwise dispose of it in accordance with applicable requirements.

12. Children's Privacy

Where a Rewive Experience or service involves children, we will handle children's personal information in accordance with applicable law and seek parental or guardian consent where required.

We do not knowingly use children's personal information for unrelated marketing purposes.

If you believe that information relating to a child has been provided to us improperly, please contact us.

13. Your Privacy Rights and Choices

Subject to applicable law, you may have rights relating to your personal information, including the right to:

Request information about personal data we process about you
Request correction of inaccurate information
Request deletion of personal information where applicable
Withdraw consent where processing is based on consent
Opt out of certain communications
Raise a concern or grievance regarding the handling of your personal information

To make a request, please contact us at contact@rewive.com.

We may need to verify your identity before processing certain requests.

Withdrawal of consent will not affect processing that took place before the withdrawal. Certain information may also need to be retained where required or permitted by law.

14. Changes to This Privacy Policy

As Rewive grows, our website, services, technology and legal obligations may change. We may therefore update this Privacy Policy from time to time.

When we make changes, we will update the “Last updated” date at the top of this page.

Where required, we will provide additional notice or obtain consent for material changes.

We encourage you to review this page periodically.

15. Contact Us

If you have a question about this Privacy Policy, want to exercise an applicable privacy right, or have a concern about how your information is handled, please contact us:

Rewive LLP
Email: contact@rewive.com
Website: rewive.com

We will make reasonable efforts to respond to privacy-related requests and grievances within the time required by applicable law.

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